Frequently Asked Questions

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Yes, all tours and rentals are booked online as tours and rentals sell out quickly. 

To maximize your chance of getting the day and time you prefer, please book well in advance.

Riders must be 14 years of age to operate an E-bike. 

An adult or guardian must accompany riders under the age of 18.

Each Tour has a different meeting place. See tour information. 

Please arrive 15 minutes early to check in with your guide, sign a waiver, select your bike and begin the group instruction and practice ride.

All riders must provide an ID and sign a liability waiver before participating in a tour or rental. Riders under the age of 18 must have a parent or guardian sign for them.

All riders are required to take a hands-on training session to ensure a safe and enjoyable experience. Riders are trained on operation and safety aspects of the E-Bike. All riders are required to wear a safety helmet, in which we provide or you can bring your own.

Tours are non-refundable and cannot be rescheduled. Once purchased, tickets cannot be refunded and cannot be rescheduled because your space is being guaranteed at the event.

Please wear closed-toe shoes and be sure to bring sunglasses, sunscreen, and a camera. We will provide helmet, water and rain poncho if there is light rain. 

Tips for the tour guide are greatly appreciated!

Tour may be cancelled due to severe weather. Tours can be conducted in light rain and other moderate weather conditions, but Myrtle Wheels may cancel any tour up to an hour before the start time in the event of severe or unsafe weather conditions. 

If Myrtle Wheels cancels the tour, customers will be allowed to reschedule, subject to availability of desired tour, or receive credit for a future tour. 

Yes, restrooms are available at the meeting location at the Myrtle Beach Segway store. 

If you should need to stop while on the tour, please let us know and we will try to accommodate you.

Our Himiway E-Bikes offer a top speed of 24 MPH.